COVID-19 prevention policy

We would like to share with you the actions we take in the current situation to prevent spreading of COVID-19.

We are a family business located home and though nobody in our family got sick, all our shipping and production was shut down since February 2020 for precautions and prevention. We re-open shipping and production from May 4th 2020. The shipping of every item will be made in accordance with all sanitary norms and procedures implemented by authorities. 

Ordering

You can still order all items or patterns listed sitewide. Patterns and GIft Card are delivered instantly via email. The products ordered during this time will be made and shipped following all sanitary safety regulations required.

Production 

All the new designs will not be shipped to a customer, but will be made to order, especially for you and your baby after the order is placed. It will prolongate the order processing times, but we do it for yours and your family safety. And we decided to keep this as a store policy for all times. 

Shipping

Shipping of products will be restored after May 4th. 

Returns

We extend the returns time till lockdown is removed worldwide. We want you to be happy with your order - each return will be taken care of one by one. The time of return will be extended in each case to your maximum satisfaction and to make sure you have all time necessary to send back the item you want to return.

We thank you for understanding and your patience, and wishing you and your family to stay safe. Please do not hesitate to reach us in case you have any questions.

We send our love and gratitude to all nurses, doctors and essential businesses workers who contunue to work in these hard times. Thank you!