Order processing time
All our products are entirely handmade and some items are made specially for you and your baby, including the yarn the product is made of (giant merino blankets and chunky newborn blankets). Regular order processing times are as follows:
- RTS (ready to ship) products are shipped within 1 - 3 working days after placing the order.
- made to order items are shipped within the time frame specified on product's description page
- during holiday periods and in June, July, August our order processing time may increase up to 7-10 working days even for RTS items. You will be notified by email about any delays that might occur.
Working days: from 09.00 to 18.00 of Monday to Friday, excluding all major and postal holidays such as Christmas, New Year, Easter, etc.
Local shipping (Italy)
Hats and apparel are shipped with Posta 1: delivery time is 2-5 business days, tracking is provided.
Blankets : Express shipping - delivery time 1-2 business days, full tracking
Blankets from giant merino wool : free express shipping
- Hats, apparel, blankets are shipped with International Priority Mail with tracking.
- Blankets from giant merino wool are shipped with EMS free of charge, full tracking is provided.